Our Commitment to Keeping Your Information Secure

Section 1

Introduction & Scope of the Policy

3777b ("we", "our", "platform") operates a safe and trustworthy online gaming service for users in Bangladesh. This privacy policy ("policy") describes what types of personal information we collect, how we use it, who we share it with, and how we keep it secure.

This policy applies to the 3777b website, mobile application (if any), and any related services. By creating an account or using the service on the platform, you are giving your consent to the terms of this policy.

Key Definitions

• Personal Information: Any information that can directly or indirectly identify you — such as your name, phone number, email address, or payment account details.
• Processing: Any operation involving the collection, storage, modification, retrieval, use, or deletion of information.
• User: Any person, registered or unregistered, who uses the 3777b platform's services.
• Cookie: Small text files stored on your device that help the website function.

Section 2

What Information We Collect

3777b collects only the information that is necessary and relevant. Our core principle for data collection is to take only the minimum required information, based on user consent.

2.1 Information Collected Directly from You

During account registration and use of services, we may collect the following information:

• Full name and date of birth (for age verification)
• Active phone number (Bangladeshi number)
• Email address
• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Password (stored in encrypted form — never visible in plain text)
• Identity verification documents (part of national ID card or passport, as required)

2.2 Automatically Collected Information

The following information may be automatically logged while you use the platform:

• IP address and device type
• Browser and operating system version
• Login time and session duration
• Which pages of the platform you visited and for how long
• Gaming history, bet amounts, and win/loss records
• Transaction history and amounts

2.3 Cookies & Similar Technologies

We use session cookies, performance cookies, and functionality cookies. These are used to maintain your login state, remember your preferences, and improve the platform's performance. You can disable cookies from your browser settings, though some services may not work properly if you do.

Section 3

How We Use Your Information

3777b uses your information only for legitimate purposes. Under no circumstances do we sell your information to third parties.

3.1 Service Operation & Improvement

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Testing and improving platform functionality
• Resolving technical issues

3.2 Security & Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Monitoring suspicious financial transactions
• Identifying multiple accounts or fake registrations
• Meeting anti-money laundering compliance obligations

3.3 Age & Identity Verification

3777b is for users aged 21 and above only. We collect and verify the necessary documents to confirm age and verify the identity of account holders.

3.4 Customer Support

When you contact 3777b via live chat support or by email ([email protected]), we retain the information from that conversation so we can provide better support in the future.

3.5 Responsible Gaming

By monitoring gaming patterns and habits, we may set limits or recommend intervention where needed, as part of ensuring responsible gaming.

Section 4

Who We Share Information With

3777b does not sell your personal information. However, limited information may be shared in specific circumstances:

4.1 Payment Processors

Necessary information is shared with the relevant mobile financial service providers to process deposits or withdrawals through bKash, Nagad, Rocket, and Upay. This information is used solely to complete transactions.

4.2 Technology Service Providers

We work with trusted third-party technology partners for server hosting, data analytics, fraud detection, and customer support software. These partners are contractually obligated to keep information confidential.

4.3 Legal Obligations

We may be required to provide relevant information in response to court orders, lawful requests from law enforcement agencies, or other legal obligations.

4.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new operating entity. Users will be notified in advance in such cases.

Section 5

Technology & Methods for Data Security

3777b uses industry-standard security technology to protect your information. Our security framework operates at the following levels:

5.1 Encryption

All data transmissions are secured through SSL/TLS encryption. Passwords and sensitive financial information are stored using strong encryption algorithms. You can confirm a connection is secure by checking for "https" and the lock icon in your browser's address bar.

5.2 Access Control

Only authorized personnel can access personal information when necessary, and only through a strict authorization process. All access is logged and regularly audited.

5.3 Regular Security Assessments

Regular vulnerability testing and security audits are conducted on our systems. A dedicated team works to quickly identify and resolve any security weaknesses.

5.4 Acknowledgment of Limitations

No system on the internet is 100% secure. While we strive to ensure the highest level of protection, we cannot guarantee absolute security. If you notice any security issue, please report it to [email protected].

Section 6

Policy on Data Retention & Deletion

6.1 Retention Period

We retain information only for as long as necessary:

• Active account information: until the account is closed
• Financial transaction records: for the period required by law
• Customer support conversations: for a limited period to improve service quality
• Identity verification documents: securely retained or deleted after verification is complete

6.2 Information After Account Closure

After an account is closed, we may retain necessary information to meet legal obligations. Information that is no longer needed is securely deleted or anonymized after a set period.

6.3 Data Deletion Requests

You may submit a written request to delete your data by emailing [email protected]. However, some information may need to be retained in cases of legal obligations or ongoing disputes.

Section 7

Your Rights

As a user of 3777b, you have the following rights regarding your own information:

7.1 Right to Access Information

You can find out what information we hold about you at any time by logging into your account or by contacting the support team.

7.2 Right to Correct Information

If any of your information is incorrect or outdated, you can correct it through your account settings or by contacting the support team.

7.3 Right to Withdraw Consent

You may withdraw your consent for marketing communications at any time. However, the processing of information necessary for the core operation of the service will continue.

7.4 Right to Lodge a Complaint

If you believe your information is being used improperly, you may submit a complaint to [email protected]. We take all complaints seriously and respond within a reasonable time.

Section 8

Marketing Communications & Preference Management

3777b may notify you about new offers, bonuses, and important platform updates.

8.1 Types of Communication

• Service-related messages: Transaction confirmations, account security messages, and policy change notices — these are sent regardless of consent.
• Promotional messages: Information about bonuses, offers, and new games — only with your consent.

8.2 Unsubscribing

If you do not want to receive promotional messages, you can unsubscribe from your account settings or by sending a request to [email protected]. However, essential messages related to your account and security cannot be turned off.

Section 9

Minor Protection

3777b is strictly for users aged 21 and above. We do not knowingly collect information from or allow account creation by anyone under the age of 21.

Age is verified at the time of registration. If an account holder is later found to be a minor, that account will be closed immediately and action will be taken in accordance with the law.

If you believe a minor is using 3777b, please notify us at [email protected].

Section 10

Changes and Updates to This Policy

3777b may update this privacy policy as needed. Reasons for changes may include:

• Changes in technology or services
• Legal or regulatory requirements
• Improvements based on user feedback or complaints

In the case of significant changes, registered users will be notified by email or through platform notifications. Your continued use of the updated policy means you agree to the new terms.

The latest privacy policy will always be available on this page.